TWI JOB INSTRUCTION
Use TWI Job Instruction (TWI JI) for rapid on the job training, to stabilise processes and to support standardisation
TWI Job Instruction (TWI JI) develops your front-line leaders’ capability in rapidly training their workers, stabilising processes and standardising work methods (standard work). It teaches effective on the job training technique that ensures people reliably perform tasks exactly the way it should be done to get consistently good results. TWI Job Instruction is the most effective foundation skill to support standardisation efforts. By applying TWI Job Instruction consistently, organisations achieve stable, reliable process performance.
Overview
Skill developed: quick on-boarding of new employees & improving performance of current ones
Delivery: 5 class-room sessions, one 2-hour session per day (one week)
Practice: writing TWI JI Breakdowns and training workers during training week with coaching
Return on Investment: TWI JI pilot projects, started during the training week and scoped to be completed within 4-6 weeks, deliver rapid impact & ROI
Problem solved
The ability to perform work consistently over time, and across multiple workers and shifts, is essential to achieving stable, reliable process performance. TWI Job Instruction helps connect the written work standard with the actual practice on the shop floor trough effective on-the-job training. This ensures people reliably perform a task exactly the way it should be done. By establishing a robust foundation of standard work, TWI JI is also a critical enabler of rapid process improvement supporting Kaizen, Lean Manufacturing or Service, and Operations Excellence programs.
Skills developed
What TWI Job Instruction graduates will be able to do:
sport and extract exactly how the best employees get consistently better results
develop the new standard work using the Job Instruction Breakdown technique
test & validate new standard work
identify & anticipate training needs
prioritise & plan job-skills training
train new & experienced workers using the time-proven TWI JI 4 Step method
execute effective follow-up using standard work audits
Business impact
TWI Job Instruction has wide-ranging business benefits:
dramatically reduce on-boarding and training times
improve reliability and on-time delivery
increase flexibility and cover through effective cross-training
squeeze rejects and rework
prevent accidents and reduce near-misses
boost productivity
boost staff engagement