The real reason why we should train our people…. is perhaps not what you think! It certainly is different from what a lot of organisations do. In this article we explore the thinking of C.R.Dooley, the Director of the Training within Industry (TWI) Service during WWII. His guidance, though 75 years old, provides powerful pointers for leaders seeking a competitive edge in 21st century organisations…
Read MoreLeaders can accelerate the speed and impact of excellence initiatives by actively managing people transitions required to make our process improvements stick. Failure to get the balance of people & process right is one of the major reasons why over two thirds of Lean programs fail in their initial implementation. To ido better, operations and OpEx leaders must learn how to rebalance the see-saw of process and people changes.
Read MoreGreat supervisors get great results. Supervisors with weak leadership skills don’t. When that happens managers are forced to intervene frequently and get distracted from doing their jobs. This is stressful and hurts operations progress, innovation and company performance. The way out of this harmful pattern is for senior managers to take charge of the leadership skills and management habit development of their first-line leaders. The TWI (Training within Industry) skill-set is a great starting point for this.
Read MoreIf your supervisor training does not generate Return on Training Investment, it’s time to change your approach. The only way leaders see impact from training is that people enjoy, understand and apply their learning by transforming them into new habits and skills.
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