TWI Job Methods was created to accelerate improvement in times of crisis. All hands on deck - but also people’s hearts and minds!
When front-line teams develop improvement skills, and supervisors and improvement experts become effective improvement coaches, we unleash creativity and dramatically accelerate process improvement.
Read MoreExceptional operating results are driven by great skills - the ability to do something well. Online learning appears very appealing. But before making the switch, let's carefully consider what may get lost in automation. Employees need not just knowledge. Five lessons on training design learnt by the creators of TWI Job Instruction point the way for designing high-impact training.
Read MoreGreat supervisors get great results. Supervisors with weak leadership skills don’t. Senior managers must take charge of the leadership skills of their supervisors. Leaders that focus on growing their supervisors see their business grow faster. Training within Industry develops five competencies of highly effective supervisors.
Read MoreLeaders can accelerate the speed and impact of excellence initiatives by actively managing people transitions required to make our process improvements stick. Failure to get the balance of people & process right is one of the major reasons why over two thirds of Lean programs fail in their initial implementation. To ido better, operations and OpEx leaders must learn how to rebalance the see-saw of process and people changes.
Read MoreGreat supervisors get great results. Supervisors with weak leadership skills don’t. When that happens managers are forced to intervene frequently and get distracted from doing their jobs. This is stressful and hurts operations progress, innovation and company performance. The way out of this harmful pattern is for senior managers to take charge of the leadership skills and management habit development of their first-line leaders. The TWI (Training within Industry) skill-set is a great starting point for this.
Read MoreHigh Performance Supervisors know how to build and keep the trust and collaboration of their people. They make the TWI JR Foundations for Good Relations part of their daily work. They catch and solve people problems early, using the TWI-JR 4 Step Problem solving method. In short, they make people a key priority of their daily work. This creates happier and more productive employees and implementing changes becomes much easier and faster.
Read MoreMany organisations struggle with standardisation. Resources are poured into documentation updates, but there are few real changes in how work gets done on the shop-floor. There is a lot of effort, but little in the way of tangible payback. Standardisation is a marathon, not a sprint. It’s hard to keep yourself and others motivated to maintain the pace without showing results. To a better ‘bang out of the standardisation buck’ leaders should rethink how they communicate and structure their teams’ standardisation efforts.
Read MoreThis Supervisor Academy Coaching Minute discusses why and how TWI Job Instruction element should be used to connect the written work standard with the actual practice on the shop floor. TWI JI teaches the technique of delivering effective on-the-job training that ensures people reliably perform a task exactly the way it should be done to get consistently good results.
Read MoreIf your supervisor training does not generate Return on Training Investment, it’s time to change your approach. The only way leaders see impact from training is that people enjoy, understand and apply their learning by transforming them into new habits and skills.
Read MoreMany operations managers are frustrated with the pace of their operations excellence program: projects take months to complete and gains achieved come too late and are all too frequently disappointing.
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